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Customer Feedback & Insights
Starter
Essentials
Pro
Enterprise
Customer insights repository
50 Notes
250 Notes
Unlimited
Unlimited
Product Portal
1
1
1
3+
Feedback forms
Export list of feature requesters
50 Notes
50 Notes
50 Notes
50 Notes
Portal moderation
Custom voting questions & scale
Embedded Portal
Portal SSO
Roadmaps
Starter
Essentials
Pro
Enterprise
Timeline & column-based roadmaps
50 Notes
50 Notes
50 Notes
50 Notes
Customizable roadmap templates
Release planning
Multiple release groups
Prioritization & Planning
Starter
Essentials
Pro
Enterprise
Feature list backlog import
Feature idea hierarchy
Drivers
1
Custom prioritization formulas
1
2
4
Objectives
1
1
10
Unlimited
Dependency tracking
Customizable feature statuses
Custom fields
50 Notes
50 Notes
Objective hierarchy
Initiatives
Key results
Monitoring & Product Success
Starter
Essentials
Pro
Enterprise
Progress tracking
Health tracking
Manual customer segments
Dynamic customer segments
Collaboration & Sharing
Starter
Essentials
Pro
Enterprise
Contributors
Unlimited
Unlimited
Unlimited
Unlimited
Viewers
Unlimited
Unlimited
Unlimited
Unlimited
Teamspaces
1
1
3
Unlimited
Collaborative docs
25
50 Notes
50 Notes
50 Notes
Notify idea & feedback contributors
Closed/private teamspaces
Available
Enhanced data governance
Available
Custom roles
Available
Fully white-labeled shared content
Available
Reporting
Starter
Essentials
Pro
Enterprise
Usage reports
Trended usage reports
Efficiency reports
Allocation reports
Customer Success & Support
Starter
Essentials
Pro
Enterprise
Productboard Community
50 Notes
50 Notes
50 Notes
50 Notes
Email support
Prioritized email support
Onboarding support
Available
Named CSM
Available
Professional services support
Available
Security & Privacy
Starter
Essentials
Pro
Enterprise
Google Apps sign-in
Personal Teamspace
50 Notes
50 Notes
50 Notes
50 Notes
SAML SSO
Google SSO enforcement
SCIM user provisioning
Multiple workspaces
2+
IP address whitelisting
Audit logs
Customer Privacy Policy for Portal
Available
Integrations & Automations
Starter
Essentials
Pro
Enterprise
Automations
2 rules
10 rules
Unlimited
Jira integration
1
1
5
Unlimited
Azure DevOps integration
1
1
5
Unlimited
On-prem Jira or Azure DevOps integration
Available
API access
CRM CSV importer
Salesforce integration
Product usage integrations (e.g., Amplitude & Mixpanel)
Embedded collaborative media (e.g., Figma, Miro, Mural)
50 Notes
50 Notes
50 Notes
50 Notes
Email integration
50 Notes
50 Notes
50 Notes
50 Notes
Chrome extension
50 Notes
50 Notes
50 Notes
50 Notes
Workplace collaboration (Slack, Microsoft Teams)
50 Notes
50 Notes
50 Notes
50 Notes
Customer feedback integrations (e.g., Zendesk, Gainsight PX)
50 Notes
50 Notes
50 Notes
50 Notes
Review site integrations
50 Notes
50 Notes
50 Notes
50 Notes
